At ResQ Jewelry, we recognize that not all vulnerable situations are critical. Our products are designed as a way to bring a suitable amount of help appropriate for the situation. Our "loud alert" sends a text message to 9-1-1.

However, for life threatening and critical situations, please call 9-1-1.

A link containing your live location will be sent out to your pre-set emergency contact list along with periodic audio recordings. This will continue until you turn it off with your personal PIN.

When the 'Loud' panic button is pressed, your phone will announce that help is on the way. This is a de-escalation feature that aims to put a stop to the behavior/situation that is making you feel vulnerable.

When the "Discreet" panic button is pressed, the app silently sends out your live location and records audio without making a sound. Think of it as the silent alarm system commonly found on public transportation.

Yes. Unfortunately, our contract with our partners that enable these safeguard features costs us funds to maintain. These subscription fees allow our team to keep improving our physical and digital offerings with premium features.

Yes, you can pair multiple ResQ necklaces and bracelets to your phone using one subscription, allowing you to switch styles freely with no additional cost.

Yes, the ResQ app works with Apple Watch with limited functionalities.

Yes the battery can be replaced.

If pairing is unsuccessful during initial setup, please install a new battery. The one supplied with the device may have been depleted during storage.

For instructions, please visit our Set Up page.