Before using the jewelry, it must first be paired with the ResQ app. Once paired and within Bluetooth range of your phone, a quick double-click on the jewelry instantly connects you to Noonlight agents for emergency assistance.

When the alert is sent to Noonlight where trained agents review it immediately. Their emergency call center team begins a clear verification process to understand the situation and determine whether emergency responders are needed. The process includes:

• Reviewing the alert that was triggered
• Checking the location information sent by the connected device
• Attempting to contact the user through text or a phone call
• Confirming whether help is needed or if the alert is accidental
• Contacting police, fire, or medical services if the user signals danger or does not respond
• Providing responders with the essential information gathered during the event

This approach combines the reliability of 24/7 security monitoring services with the reassurance of human services emergency assistance. It ensures every activation is handled by a trained professional who can route help accurately and quickly, making it a dependable alternative to automated systems.

Noonlight operates one of the most reliable 24/7 security monitoring services in North America. Every alert from ResQ Jewelry routes to trained operators who confirm the situation, coordinate details, and contact local authorities when needed. This provides the reliability of 24/7 alarm monitoring services with the convenience of a wearable device that never disrupts daily routines.